{"id":887,"date":"2024-06-18T08:20:10","date_gmt":"2024-06-18T08:20:10","guid":{"rendered":"https:\/\/infinitybeachwear.com\/?page_id=887"},"modified":"2024-08-26T08:19:40","modified_gmt":"2024-08-26T08:19:40","slug":"uslovi-kupovine","status":"publish","type":"page","link":"https:\/\/infinitybeachwear.com\/en\/uslovi-kupovine\/","title":{"rendered":"Terms of use"},"content":{"rendered":"
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  • \n\t\t\t\t\t\t\t\t\t\tInformations<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
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    Terms of use<\/h1>

    Company Information<\/strong><\/h2>

    Full Legal Name:<\/b> Infinity Design & Factory, Pr Vesna Ni\u010di\u0107
    \nHeadquarters:<\/b> Jurija Gagarina 263, New Belgrade
    \nResponsible Person:<\/strong> Vesna Ni\u010di\u0107
    \nTax Identification Number (PIB):<\/b> 109221702
    \nRegistration Number:<\/b> 64021214
    \nWebsite:<\/b> www.infinitybeachwear.com
    \nContact Email:<\/b> support@infinitybeachwear.com<\/p>

    Dear customers,<\/strong><\/p>

    By visiting or making a purchase in the infinitybeachwear.com online store (hereinafter referred to as: Seller or Online Store), you accept the General Terms and Conditions of Sale (hereinafter referred to as the General Terms and Conditions) set forth below. Please read them carefully and familiarize yourself with the rules we apply. The seller reserves the right to change the content of these General Terms and Conditions, the range of products, product prices, as well as other data related to the online store without prior notice, which is why users of the online store are obliged to carefully review the content of the website during each visit.<\/p>

    When using the Internet store or ordering products through it, you are bound by these General Terms and Conditions. If you do not agree with the General Terms and the purpose and method of processing your personal data, please do not use the Internet store.<\/p>

    The seller does not take responsibility for the damage that the user suffers due to: not having read the General Terms and Conditions; impossibility to make a purchase through the Internet store for justified reasons; inability to use the website due to maintenance, security or any other technical reason, as well as denial of access to the website due to unauthorized use.<\/p>

    General conditions of service provision<\/h2>

    The sale of goods through our online store infinitybeachwear.com is carried out as part of the registered activity of an entrepreneurial shop, the production of other clothing, street: Jurija Gagarina 263 - Novi Beograd, registration number 64021214<\/p>

    The selling price of the goods is indicated with each item, and the possibility of buying goods with special price benefits or with special sales incentives (promotional sales) is carried out in accordance with the conditions published on infinitybeachwear.com;<\/p>

    We strive to be as precise as possible in the product description, image display and prices themselves, but we cannot guarantee that all information is complete and error-free. Images do not have to be 100% identical to the products. All items displayed on the site are part of our offer and do not imply that they are available at all times.<\/p>

    Using the online store<\/strong><\/h2>

    The data (including your personal data) that you provide to us will be processed in accordance with the General Terms and Conditions and the Notice on the Processing of Personal Data. When you use the online store, you agree to the processing of your personal data in accordance with the specified documents.<\/p>

    By using the website and ordering products through the online store, you agree that:<\/p>

    • use the website only for searches and legally valid orders;<\/li>
    • you will not place false or misleading orders;<\/li>
    • you will not interfere\/prevent any security-related functions in the online store, i.e. functions that limit\/prevent the copying and use of content available in the online store;<\/li>
    • the e-mail address, address and\/or other contact data you provide are correct, valid and complete;<\/li>
    • you will not use personal data of other persons without authorization, as well as falsely act in the name and on behalf of a third party.<\/li><\/ul>

      In the event that you violate the rules contained in the General Terms and Conditions, the Seller may, temporarily or permanently, disable you from accessing this online store and its further use. The above does not exclude the possibility of submitting an application to the competent authorities.<\/p>

      By ordering products through the online store, you agree to the Seller using your data, as well as to contact you for the purpose of executing your order, if necessary, in accordance with the Notice on Personal Data Processing. If you do not provide all the information we need, you will not be able to purchase the product. When ordering products through the website, you confirm that you are over 18 years of age and capable of entering into binding contracts.<\/p>

      All contents published in the Seller's online store are his property and can only be used for non-commercial purposes, whereby copyright guaranteed by law must be respected. The content of this online store is not allowed to be changed, reproduced or publicly displayed, performed, distributed, or otherwise used for public and\/or commercial purposes, so any unauthorized use may constitute a violation of the regulations governing this area.<\/p>

      Order confirmation<\/h2>

      After ordering, you will be informed about the status of your order via the email you provided during the ordering process. The order is accepted by infinitybeachwear.com only after we send you a confirmation of acceptance by email.<\/p>

      Ordering<\/strong><\/h2>

      Products are ordered by adding them to the basket via the online store. If the Seller is not able to deliver all the ordered products, he will deliver the available ones from the selected products, about which he will inform the customer via e-mail (or phone).<\/p>

      Delivery time<\/h2>

      The goods are delivered throughout the territory of the Republic of Serbia. Delivery is made by a courier service chosen by the Seller within 3-7 working days from the date of the order.<\/p>

      Delivery delay<\/h2>

      In the event of a delivery delay of more than 10 working days, the customer has the right to cancel the purchase, in which case all money will be refunded.<\/p>

      Delivery price<\/h2>

      We send the ordered goods to you by courier service Post express, the delivery price is free for all customers in Serbia. Delivery costs are added to the price of the product and are shown with the price of the product and during the ordering process on the website.<\/p>

      In case of exchange of goods, the cost of returning the goods shall be borne by the buyer.

      In the event of an unplanned extension of the delivery date, the customer will be notified in a timely manner. If the customer is not satisfied with the new delivery date, he has the right to cancel the order and request a refund of the amount paid.<\/p>

      Delivery procedure<\/h2>

      The shipment arrives at the address within 3-7 working days. During that period, there must be a person at the address who can take over the shipment. The courier tries to deliver each shipment twice. If the courier does not find you at the address, he will call you on the phone number you left when creating the order and arrange a new delivery date. If you are not found at the address the second time, the shipment is returned to our premises.<\/p>

      When picking up the shipment, it is necessary to visually inspect the package, so that there are no accidental visible damages. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, you have the right to refuse the shipment and notify us immediately via email support@infinitybeachwaer.com. If the shipment looks undamaged, feel free to pick up the shipment and sign the courier's address book.<\/p>

      Enabled payment methods<\/h2>

      Payment for ordered products can be made in one of the following ways:<\/p>

      PAYMENT CARDS<\/strong><\/p>

      VISA, Maestro or MasterCard that support online payment. Payment by card is realized in cooperation with AllSecure doo and Raiffeisen Bank and is done in a safe and certified way through the AllSecure Paymet Gateway, by simply entering data from the payment card.<\/p>

      After entering the card details and confirming the payment, the bank authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for any other purpose.<\/p>

      The transaction will be completed and the amount deducted from your account only when the products are prepared for transport and handed over to the courier service. In the event that the payment is not completed, that is, the amount is not removed from the account within 14 days of accepting your order, the order will be canceled and deleted. After the expiry of the period of 14 days, the money reserved in your account is released and will be available to you again. After that, you can repeat the same or a new order, and make a payment related to them.<\/p>

      Check with the bank that issued the card whether your card supports payment via the Internet.<\/p>

      PAYMENT UPON DELIVERY<\/strong><\/p>

      Cash payment upon delivery.<\/p>

      With cash on delivery, the buyer pays the ordered products to the courier when picking up the products.<\/p>

      Data protection during payment<\/h2>

      When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. Payment card information is never available to the merchant.<\/p>

      3D Secure protection for all merchants and customers - AllSecure Payment Gateway uses the highest global data protection and privacy standards. All merchants using the AllSecure Payment Gateway are automatically included in 3D-Secure protection, thus guaranteeing the security of purchases to customers. Customers' payment card numbers are not stored on the merchant's system, and the registration itself is protected by SSL data encryption.<\/p>

      PCI DSS Standards - AllSecure Payment Gateway constantly complies with all requirements of card organizations in order to increase the security level of merchants and customers. From 2005 to today, without interruption, the system has been certified as PCI-DSS Level 1, which represents the highest standard in the industry. PCI Data Security Standard (PCI-DSS) is a norm that defines the necessary security measures for processing, storing and transmitting sensitive card data. PCI Standards protect sensitive data about the cardholder during the entire payment process: from the moment of data entry at the merchant's point of sale, during communications between the merchant and relevant banks and card organizations, as well as later storage of that data.<\/p>

      Refunds<\/h2>

      In the case of a refund to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the refund, this refund is made exclusively via the same VISA, Maestro or MasterCard card that was used for payment. This means that our bank will refund the funds to the cardholder's account at our request.<\/p>

      Payment Conversion Statement (SRB)<\/h2>

      \"Statement on conversions - All payments will be made in dinars (RSD). If payment is made with payment cards issued by foreign Banks, the transaction amount in dinars will be converted into the Bank's settlement currency (EUR) according to the exchange rate of the National Bank of Serbia. When debiting your payment card, the already converted amount will be converted into your local currency, according to the exchange rate applied by payment card operators.\"<\/p>

      Card registration<\/h2>

      When the customer's card data is TOKENIZED (saved in a certified manner for later use), at his request or by the merchant's decision, that data is stored on AllSecure PCI-DSS level 1 certified servers. Card data thus tokenized are transmitted in a completely secure and certified manner. At no time does the merchant have access to the data on the card number and other sensitive data, but receives a reference number (token) that only he can use in accordance with the conditions agreed with the customer. The customer has the option of deregistering a previously registered card, as well as changing the details of a previously tokenized card.<\/p>

      Complaint procedure<\/h2>

      If there is a need to advertise a specific article for quality, we will fulfill all legally defined obligations for the seller, in the same way as if you bought the goods in a traditional store.<\/p>

      If you want to start the complaint process, you need to contact us at support@infinitybeachwaer.com to send you this Request and send it to us at support@infinitybeachwaer.com<\/p>

      The infinitybeachwear.com business assumes no responsibility for customer errors, wrongly purchased products or any other errors related to your actions when purchasing on the website. If you have irregularities in the operation when purchasing products on the website or you have not received the purchased product, please contact us at support@infinitybeachwear.com and we will do our best to eliminate the irregularities so that you receive the purchased product.<\/p>

      The right to a refund or exchange of goods<\/h2>

      In case of withdrawal from the contract, the consumer has the right to a refund. The amount is returned to the customer upon receipt of the product, and after it is determined that the product is returned undamaged and correct.<\/p>

      Right to withdraw<\/h2>

      The law for the case of distance sales establishes the right of the buyer, who is considered a consumer (a natural person who buys a product to satisfy his individual needs, and not to perform professional activities), to withdraw from the contract within 14 days from the day the product was handed over to him . When canceling, the customer may or may not state the reasons for canceling. The form\/Declaration of withdrawal from the contract produces legal effect from the day it is sent to the trader. In case of withdrawal from the contract, the consumer has the right to a refund or exchange for another product. The price is returned to the customer upon receipt of the product, and after it is determined that the product is undamaged and correct. The buyer is obliged to return the product without delay, and no later than within 14 days from the day he sent the cancellation form. After the expiration of 14 days from the day he sent the cancellation, the product can no longer be returned. When returning goods, it is mandatory to return them in a correct and unused condition and in the original, undamaged packaging, and the original fiscal slip must be attached. Upon receipt of the product, it will be determined whether the product is correct and undamaged. The customer is responsible for malfunctioning or damage to the product that is the result of inadequate handling of the product, i.e. the buyer is solely responsible for the reduced value of the product that occurs as a result of handling the goods in a way that is not adequate, that is, exceeds what is necessary to establish its nature, characteristics and functionality. If it is determined that the product is defective or damaged due to the buyer's fault, the price refund will be refused and the product will be returned to him at his expense. The trader is obliged to return to the consumer the amount paid by the consumer under the contract without delay, and no later than within 14 days from the day of receipt of the declaration of withdrawal, and after receipt of the product.<\/p>

      Costs of returning goods and money<\/h2>

      The costs of returning goods and money are borne by the buyer, except in cases where the buyer receives a defective or wrong item.<\/p>

      Instructions for purchase<\/h2>

      You can order all the items that we have displayed on our online store http:\/\/www.infinitybeachwear.com, in a very fast and simple way. All you need to do is find the item you want, and leave your details, and we will do our best to get all the goods you have ordered to you within 3-7 working days.<\/p>

      After accessing our site, proceed to search for items. In order to speed up and facilitate your search, you can use filters.\u00a0<\/p>

      When you have decided on an item, click on the appropriate size of the item, and then place it in the basket. When you do that, a new window will appear in the upper part of the screen that offers you the possibility to see the items in the basket, as well as the possibility to go directly to the checkout.<\/p>

      If you have completed the product selection process, click on the \"Continue payment\" option to open a new page where you need to enter information about yourself and your address.\u00a0<\/p>

      The next thing you need to do is to check the order, that is, to determine whether you ordered all the things you wanted or maybe you left out an item, made a mistake in the number or size. The screen will show you the data of all the items that you have previously \"put in the basket\". If all the data is correct, you go to confirm the order.<\/p>

      Then you choose the payment method. For now, the following payment methods are offered: A) \"cash on delivery\" - payment upon collection in cash and B) payment by card.<\/p>

      If you choose to pay by card, a field will appear in which you must enter the following data: card number, name of the card owner, card expiration date and cvv card number (that is, card verification number) - this is the number that usually appears on the back of the card, after the card number (the complete card number with 16 digits or only the last 4 digits can be displayed) there is a special code that usually consists of 3 digits (some cards have 4 digits as well), and that 3-digit number is your cvv card number. You may be asked to enter the type (brand) of the card.<\/p>

      In the next step, you will see a purchase confirmation that you can print or simply note down the transaction data - information about the status of the transaction (whether the transaction was successful or not), the order ID number - the ID number of each order is unique, the amount you paid and the currency in which the transaction was made, the last 4 digits of the card with which you made the payment and the type or brand of the card, bank authorization code - a number unique to each successful card transaction, and the date and time when the transaction was made.<\/p>

      This step completes the online purchase process. After that, you will be informed about the status of your order via email. The order is accepted by the merchant only after we send you a confirmation of acceptance by email. The goods you ordered will arrive to you within the time specified on the confirmation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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